Maintaining current billing information in your Cionic account ensures uninterrupted access to your Neural Sleeve services and subscription benefits. Whether you've received a new credit card, your existing card has expired, or you simply want to change your payment method, updating your billing details is a straightforward process that can be completed through your online Cionic account. This guide provides step-by-step instructions to help you navigate through the billing update process, ensuring your payment information remains current and your Cionic services continue without interruption
- Go to the Cionic Account Page:
- Locate the Instant Login Email:
- Check the inbox of the email address associated with your Cionic account.
- Look for an email from Cionic containing a Cionic login link.
- Use the Instant Login Link:
- Click on the Cionic login link within the email.
- This link will securely log you into your Cionic account without requiring you to enter a password.
- Find the Billing Information Section:
- Within your account settings, locate the section that displays your billing information. This is labeled "Billing Info."
- Edit Your Billing Information:
- Look for an "Edit" button to the right of your current Credit Card information.
- Click on the "Edit" button.
- Enter Your Updated Billing Information:
- Carefully enter your new billing details, which may include:
- Credit/Debit Card Number
- Expiration Date
- CVV/CVC Code
- Save Your Changes:
- After entering the correct information, click on the "Update Card" button to save your changes.
- Confirmation:
- The website should confirm that your billing information has been successfully updated.
Important Reminders:
- Accuracy is Key: Ensure all billing information is entered accurately to prevent payment processing issues.
- Security: Cionic uses secure payment processing methods to protect your sensitive information.
- Overdue Payments: If you currently have an overdue payment due to a change of payment method, you will also need to make payment directly on the overdue invoice.
If you've followed the steps in this guide but are experiencing difficulties updating your billing information, our customer support team is ready to help resolve the issue. You might encounter technical challenges with the website, have questions about specific payment methods, or need assistance with resolving past-due payments after updating your card. Please click the "Submit your question" button below to connect with our billing specialists who can provide personalized assistance with your account. Our team is committed to ensuring a smooth payment experience and can work with you to address any billing concerns quickly and effectively.
