Keeping your shipping address current in the Cionic system ensures that replacement parts, electrode pads, and any other materials reach you without delay. Whether you've moved to a new home or need items shipped to a temporary location, updating your address is a straightforward process that can be completed in just a few minutes through your online account. This guide walks you through each step of updating your shipping information, from accessing your account to confirming your changes have been saved successfully.
- Go to the Cionic Account Page:
- Locate the Instant Login Email:
- Check the inbox of the email address associated with your Cionic account.
- Look for an email from Cionic containing an "instant login" link.
- Use the Instant Login Link:
- Click on the "Cionic login" link within the email.
- This link will securely log you into your Cionic account without requiring you to enter a password.
- Find the Shipping Address Section:
- Within your account settings, locate the section that displays your shipping address.
- Edit Your Shipping Address:
- Look for an "Edit" button to the right of your current shipping address.
- Click on the "Edit" button.
- Enter Your Updated Shipping Information:
- Carefully enter your new shipping address details, including:
- Full Name
- Street Address
- Apartment, Suite, or Unit Number (if applicable)
- City
- State/Province
- Zip Code/Postal Code
- Save Your Changes:
- After entering the correct information, click on the "Save” button to save your changes.
- Confirmation:
- The website should confirm that your shipping address has been successfully updated.
Important Reminder:
- Update before shipments: Please ensure you complete these steps before any Cionic shipments are scheduled to be sent to you. This will prevent delays and ensure your orders arrive at your desired address.
- Cionic cannot ship to the following states: Nevada, Montana, and North Dakota.
- PO Boxes are not accepted as an address.
- Non USA addresses are not accepted.
If you've followed the steps in this guide but are experiencing difficulties updating your shipping address, our customer support team is ready to assist you. Some common issues include not receiving the instant login email, encountering technical problems with the website, or having questions about shipping to specific types of addresses. Please click the "Submit your question" button below to connect with our team members who can update your address information directly and ensure your future shipments arrive at the correct location. Our team is committed to making sure you receive your Cionic products and supplies without interruption.
