Cionic Support | Tutorials (2)

Tutorials

How do I use settings from a previous session?

Kelsie • Mar 19, 2025 2:56:43 PM

The Cionic app's history feature allows you to easily revisit and reuse settings from your past therapy sessions, saving you time and ensuring consistency in your Neural Sleeve experience. This...

Tutorials

How Do I Start a Walking or Gait Session in the App?

Kelsie • Mar 17, 2025 5:42:56 PM

Starting a gait session with your Neural Sleeve is the gateway to experiencing the mobility benefits that the Cionic system offers. While the process is designed to be straightforward, first-time...

Tutorials

How Do I Know If I'm On the Latest Version of the App and My Firmware is Up to Date?

Kelsie • Mar 17, 2025 5:32:55 PM

Keeping your Cionic app and Neural Sleeve firmware updated ensures you have access to the latest features, improvements, and bug fixes that enhance your therapy experience. Software updates often...

Tutorials

Can I Travel with My Neural Sleeve?

Kelsie • Mar 17, 2025 5:27:38 PM

Traveling with your Cionic Neural Sleeve requires some additional planning, but with proper preparation, you can confidently bring your device wherever you go. As a Class II medical device, your...

Tutorials

How Do I Properly Care for My Skin?

Kelsie • Mar 17, 2025 5:20:04 PM

Maintaining healthy skin while using your Neural Sleeve is an essential part of ensuring both comfort and optimal therapy results. The electrodes in your sleeve make direct contact with your skin...

Tutorials

How Do I Calibrate My Sleeve?

Kelsie • Mar 17, 2025 5:16:29 PM

Proper calibration of your Neural Sleeve is essential for achieving optimal therapy results. The calibration process allows the system to understand your unique movement patterns and muscle...

Tutorials

How Do I Properly Clean My Neural Sleeve?

Kelsie • Mar 17, 2025 4:55:38 PM

Maintaining your Neural Sleeve in optimal condition is essential for both comfort and effectiveness of your therapy sessions. Regular cleaning, especially when changing electrode pads, helps prevent...

Tutorials

How Do I Report an Issue Through the CIONIC App?

Kelsie • Mar 17, 2025 4:52:23 PM

Experiencing an issue with your Neural Sleeve? The CIONIC app includes a built-in reporting feature designed to streamline communication with our technical team and help resolve problems quickly....

Tutorials

Preparing For Your Onboarding Appointment

Jeremiah Robison • Mar 5, 2025 10:29:06 PM

Preparing for your onboarding appointment with your Mobility Specialist is an important step in ensuring your appointment is a success. Please be sure to follow the steps so that you are fully...

CIONIC Help Center

Tutorials

Still have questions?